Statute
I. General provisions
Issuance of the Regulations regarding the general terms of use, principles of use of the Online Store and the method of providing services electronically and sales, via the Online Store reginabona.com by REGINA BONA STEFANO STORTO with its registered office at ul. Nowy Świat 33/13, 00-029 Warsaw NIP 9521887631 REGON 524736474.
Contact with the Service Provider is possible via:
- e-mail address: sklep@reginabona.pl;
- by phone: +48 600 583 385
- application form available at: https://reginabona.com/pages/contact
The Regulations are continuously available on the website reginabona.com , in the manner of making its source available to the user, providing and recording its content by printing or saving on a medium at any time.
When used in the Regulations, the following terms and conditions apply:
a) Working days – days from Monday to public holidays;
(b) Customer – a natural person, legal person or non-member organizational unit that has access rights provided within the Store or uses other services in the Online Store;
(c) Consumer – to the customer, the function available to perform with the service provider the functionality not directly related to its functional activity, including the entrepreneur available with the legally entitled consumer.
(d) Entrepreneur – Customer is an entrepreneur in the general version of Article 43[1] of the Civil Code.
(e) An entrepreneur legally belonging to a consumer - a natural person concluding an Agreement with the sale directly related to its scope, when the content of this agreement indicates that it does not have a practical character for this person, related to the subject of the business activity covered by it, establishing on the basis of the provisions on the Central Register and Information on Business Activity (CEIDG), which exercises the rights granted to Consumers under the Civil Code and the Consumer Rights Act.
(f) Civil Code – the Act of 23 April 1964 (Journal of Laws No. 16, item 93, as amended);
(g) Account – data assigned to the customer of the part of the Online Store by means of which the customer can influence activities within the Online Store;
(h) Loyalty Program – a retail program offered by the Seller.
(i) Regulations – implementing document;
(j) Registration – one-time registration, consisting in the creation of a customer account, made using the registration condition concerning sales on the online store website;
(k) Online Store (Store) – websites in the sklepkawa.pl domain, through which the Customer can place orders;
(l) Seller - Stefano Storto conducting business under the name of "Regina Bona" Stefano Storto with its registered office in Pruszków, in accordance with the provisions of the Central Register and Information on Business Activity kept by the minister known for economic affairs, operating at the registered office address: ul. Nowy Świat 33/13, 00-029 Warsaw, NIP 9521887631, REGON 524736474.
(m) Goods – products available in online stores, the description of which is available for each of the presented products;
(n) Sales agreement – a contract for the sale of goods under the Civil Code, concluded between the seller and the customer;
(o) Agreement - A sales agreement or a service agreement under the Civil Code concluded between the Seller and the Customer;
(p) Services – services for transmitting signals through sales to customers by electronic means, in order to familiarize themselves with the provisions on the provision of services by electronic means;
(q) Consumer Rights Act – the Act of 30 May 2014 on Consumer Rights (Journal of Laws 2014, No. 827, as amended);
(r) Act on the provision of services by electronic means – the Act of 18 July 2002 on the provision of services by electronic means (Journal of Laws No. 144, item 1204, as amended);
(s) Order – notification of the customer’s will, found directly on the sales list, in the name and market of the goods.
III. Rules for using the Online Store- Using the online store is possible thanks to the IT system, which is available to customers with minimum technical requirements:
- The use of the Online Store means each customer who exits with access content in the Store.
- The client is able to do:
- The Seller enables the use of the Online Store with free services consisting of:
- clear in point 1 Protocol services are available for sale 24 hours a day, 7 days a week.
- Agreement:
- The service of maintaining an Account in the Online Store is available after registration. Application registration by accepting the registration form, made available on the store's website.
- The terms of registration constitute consent to the content of the Regulations and the provision of personal data marked as mandatory.
- Registered Customers registering points in the Loyalty Program. The number of control points received is the value of orders. After collecting specific numbers of points, which are placed on individual goods by the Seller, indicated on the Store's pages.
- The Newsletter Service is available to Store customers after completing the notification of orders for the Newsletter Service, after providing an e-mail address (e-mail), and confirming the Newsletter service orders by activating the link in the received message sent to the e-mail address. The customer may submit a request for sending information at any time.
- The Client has the possibility of posting in individual and subjective stores, corresponding to, among others, the Product or the course of the proceedings. The Client adding copyright, confirming that he or she has all of the copyrights to this content, as well as property rights, related rights and industrial property rights.
- In order to place a client, he or she may be asked to provide his or her personal data, e.g. e-mail address.
- Statements may be drafted in an accessible and understandable manner, and may not contain any illegal content.
- Statements may not result in the violation of legal provisions, including the participant's right - in which it may not be of a defamatory nature, a violation of personal rights or an act of unfair competition.
- The customer has posted information in the store. There are links to the stores' online sockets.
- The provision of this version by the customer is equivalent to the free use of this version and its publication through sale, as well as the provision of adaptations of the works in access to the acts on copyright and related rights (Journal of Laws 1994 No. 24 item 83).
- In the event that the customer applies the Regulations, the seller, after unsuccessful application, sends a request to cease or eliminate the violations with a specified appropriate deadline, which may provide information about the experience of the Service from the end of 14 days.
- The store has the right to organize occasional competitions and promotions, the terms of which are specified on the store's websites.
- Store promotions cannot be combined unless the promotion terms and conditions state otherwise.
V. Procedure for the validity of the sales contract
- Information about the goods provided on the Store’s websites, with their description, technical and operational parameters and prices, contain an invitation to conclude a contract, in part Article 71 of the Civil Code.
- Payment terms are sent to your electronic account.
- Telephone payment terms are sent to your electronic and telephone account.
- Payment terms via email are sent to your electronic account.
- Order Notification or via Email, Orders may be placed 24 hours a day, 7 days a week and Orders placed by telephone may be placed on Business Days between 10:00 AM and 6:00 PM.
- An order can be placed by:
- In order to establish a sales contract via the online store and the solution contained therein in the orders, an option is selected, additional technical steps are provided based on the customer's messages and the information available on the website.
- The Customer may select the Goods to be ordered by adding them to the shopping cart.
- After the customer has provided all available data from the online store, it will be sent in a visible and visible way after the order is completed. The order completion will contain information regarding:
- In order to send orders, it is necessary to accept the content of the Regulations and confirm the confirmation with the "Instruction on withdrawal from the contract", provide personal data marked as mandatory and click the "Order with the obligation to receive" button.
- Sending an Order by the Customer constitutes the submission to the Seller of an offer for the sale of Commercial Goods.
- After placing an order, the customer receives an e-mail confirming receipt of the order (along with an individual order number), containing confirmation of all retail elements of the order, which also constitutes a notification of the sale of offers.
- Customers placing orders in the Store by telephone or by sending e-mails in order to receive orders should:
- Information about the subject of the value of orders is provided each time by the seller orally after completing all orders and the customer has selected the form of delivery and specified the forms of payment or by way of notification via electronic messages. In the case of end customers, Consumers each time after placing an order via phone or e-mail sent to the customer about the conditions of the placed orders, which will include information regarding:
- Confirmation received from the customer sending (in response to orders received by the seller) an electronic message to the sales e-mail address or in paper form sent to the sales address, the customer of which: received the content of the instructions and sent for their execution as well as the content of the Regulations and confirmation of reading the instructions on withdrawal from the contract.
- Recording, confirmation, confirmation by the end customer of the decision to sell goods, sent by their customer to the e-mail address and by attaching to the delivered shipment. Confirmation of receipt, order and VAT invoice or receipt.
- The sales agreement includes the Polish language, with content consistent with the Regulations.
VI. Delivery
- Delivery of Goods is limited to the territory of the Republic of Poland. Delivery may take place in the case of any country that is available in the online area of the Economy after individual arrangement with the seller.
- Delivery is made to the online address by the Customer during order fulfillment.
- The customer can choose the delivery option for the ordered goods:
- additional delivery costs indicated at the time of ordering.
- Delivery is possible if it occurs after the order has been issued, no later than 30 days after the suspension of the contract.
VII. Prices and payment methods
- The prices of the goods are in Polish zloty and include all components, including VAT, customs duties and all other components.
- The customer can choose other payment methods:
VIII. Right to withdraw from the contract
- The client is available to the consumer in a wide range of art. 22[1] of the Civil Code may be withdrawn from it without additional application, by applying an appropriate solution within 14 days. Is this period sufficient to ensure access before its access.
- The Customer may submit a declaration that was automatically sent via the confirmation of withdrawal from the contract, which constitutes Annex No. 1 to the Regulations
- The 14-day period is counted from the date on which the Goods are confirmed or, in the case of a service certificate agreement, from the date of its occurrence.
- Upon receipt of the message about the withdrawal from the contract by the consumer, the Shipping Company will send a receipt of the message about the withdrawal from the contract to the consumer's e-mail address.
- The consumer has the right to withdraw from the contract in the event of:
- In the event of withdrawal from a distance contract or a contract concluded outside the business premises, the contract is considered as not concluded. What the parties came from was transferred to the return in an unchanged state, unless the change was necessary in the management, and in other features, characteristics and operation of the item. The return should take place no later than within 14 days. The purchased Goods should be delivered to the address Regina Bona Stefano Storto ul. Nowy Świat 33/13, 00-029 Warsaw PL.
- Receipt of payment, but no later than within 14 days of receipt of payment, payment of withdrawal from the contract back to the Consumer all payments made by him, including the costs of delivering the Goods. Reply back using the same method of payment, type used by the Consumer, unless the consumer agrees to another method of return, whereby this method will not be associated for the Consumer with the use of the cost. If you yourself have not received confirmation from the Consumer, you can receive a refund of the money received from the Consumer until the receipt of the shipment back or delivery by the Consumer, after receiving his return, following the one that was sent earlier.
- If the Consumer has been delivered in a way other than the cheapest standard method of delivery offered by the Seller, the Seller is not obliged to reimburse the Consumer for any additional costs incurred.
- The customer will only receive the immediate amount that will be sent to the customer.
VIII. Final Provisions
- The personal data provided by customers are collected and used by the seller in accordance with the principles of communication law and the Privacy Policy.
- The settlement of the transfer of disputes between the sale and the customer who is a Consumer will be sent in accordance with the provisions set out in the provisions of the Code of Civil Procedure.
- The settlement of disputes between the seller and a customer who is not a consumer is submitted to the court with jurisdiction over the seat of the seller.
- In the event of a change or in any of the Regulations being in force by the competent authority or body, the remaining provisions thereof shall remain in force and shall be subject to the sale and the Customer.
- In cases not regulated in the regulations, the provisions of the Civil Code, provisions on the provision of services by electronic means, provisions of the Consumer Rights Act and other relevant provisions of Polish law shall apply.
- The content of the provisions of the Regulations may be amended. All agreements concluded before the date of entry into force of the new regulations are concluded on the basis of the regulations that were in force on the date of the agreement. Each change can be obtained by each customer through the information on the main page of the Store containing the changes and the date of their entry into force. The customer's account is available with additional information about the change together with their summary on the device via e-mail. The date of entry into force of the changes will not be longer than 14 days from the date of their advertisement. If necessary, when the customer receives the Customer Account, the content of the Regulations will not be notified, he is obliged to notify the Sales of this fact within 14 days from the date of notification of the change to the Regulations. No acceptance of the possibility of extending the contract.